What is your refund policy?

When you enroll in and pay for an online class it should be available to you immediately and forever, period. As a result of commitment to that ideology, once a student is enrolled, they have full access to all of the course content. This includes hours of video instruction, supply lists, patterns and sometimes written guides – all of which are proprietary information. As a result, there is no way for the student to “return” information they already have been given access to.

We stand behind our courses and instructors 100%. In our school you will be learning from top rate feltmakers who have entrusted us to help them teach people who wish to learn and grow in their own felting practice. As artists and teachers ourselves, we honor their trust and their willingness to share the techniques, skills, patterns, projects and experience they have gained through thousands of hours of their personal time and development.

We ask that you carefully consider each course before enrolling.
Note the SKILLS FOCUS, DIFFICULTY LEVEL, and HELPFUL EXPERIENCE TO HAVE before enrolling.
Read over the entire course outline. Enrolling in a class that is beyond your skill level is not reason for a refund.
Classes are designed to take you to a new level; that is what we hope these courses will do for you.
Take some of our free classes and make sure the online felting school is right for you.

If you are still uncertain whether a particular class will meet your needs, please Contact Us via phone or the contact us page and leave your phone number.

We will be happy to discuss with you more about the class so you can make a more informed decision before enrolling.

At this time, there are no refunds for online courses and classes are non-transferable.



Category: General